Business Process Improvement, Re-Engineering
and Transition Program
Transforming struggling Australian business into
profitable and globally competitive companies
Nothing is more important for long term success than developing and then transitioning only effective and efficient business processes.
Weak business processes waste time and money, and have a negative impact on product and/or service quality and outsourcing ROI. They can also demoralise even the hardest-working individuals when their efforts are overwhelmed by a larger “system” over which they have little individual control.
The Cornerstone Business Process Improvement Program cuts across organisational, international and functional boundaries. Consequently, effective business process analysis and improvement is best accomplished through full collaboration and involvement of your
cross-functional teams of individuals who work in the system and
know it first-hand.
Established Australian companies that want to maximise their outsourcing ROI, however may not have the most efficient, productive or documented processes in place onshore right now.
Ultimately this solution is designed for CEOs and business leaders who are committed to offshoring efficient business processes to ensure that sure high standards of customer service are delivered consistently by their offshore team.
The Cornerstone Business Process Improvement & Re-engineering and Transition Program.
Identify what’s important to the customer and your business
Identify associated critical business processes
Prioritise key processes
Involve those who work in the system to:
Distinguish clearly between how they think a given process works (that is, how it was originally designed or is formally documented) and how it actually works in “real world” operations
Analyse the process for waste, inefficiencies, wait times, etc.
Redesign and re-engineer the process to what you would
like it to be
Implement process improvements identified
Document this process in detail and record the improved process (incorporating short video and screen shots etc) for knowledge transfer and training and QA purposes for your team leaders and your Cornerstone Account Manager.
Monitor/measure track and report re-designed process performance to ensure success.
$1,500 per day onsite plus airfares from the Gold Coast. (Minimum 1 day, includes accommodation if required)
A guaranteed ROI of 100 to 1 or more, no questions asked, 100% money back guarantee.
LET'S GET STARTED
Ready to take the first step?
Call us on 02 9037 8275 or book a Feasibility Assessment session now.