How do I choose an outsourcing provider in the Philippines?
Selecting an excellent outsourcing provider is extremely important as they will guide you step by step through the outsourcing process.
Whilst there is no 100% sure-fire way to choose the right outsourcing partner, there are five important factors that should be considered.
Location.The natural first step to outsourcing is deciding where to outsource. The Philippines is the second most popular outsourcing destination in the world after India for many reasons. Related: Why outsource to the Philippines
Within the Philippines there are Freeport Zones outside the capital such as Clark which offer a safe environment, a large talent pool and numerous incentives that those in the know can take advantage of in order to maximise their ROI from offshoring.
Data Security. Keeping data safe and assets protected in an offshore environment requires both extensive knowledge and experience. It is vital that you are confident of a potential provider’s data security capabilities before entering into an outsource arrangement.
Business Values. When choosing your outsourcing provider, you also need to consider the intangible aspects. An outsourcing contract is a business partnership. Learn as much as you can about potential providers and see if their business values are aligned or can work with yours.
Working Environment. Along with business values, also learn as much as you can about the environment your offshore team are going to be working in – it’s very important. The happier your employees are, the more motivated they are to work for the success of your business and stay for the long term.
Exit Arrangement. No matter how much you prepare, there are hiccups along the way that you just couldn’t possibly prepare for. Always make sure that you have a suitable exit arrangement with your outsource provider. Also compare the exit arrangements of different outsourcing providers to know which ones are most beneficial for you.