What hours will my offshore team in the Philippines work? Are they going to work on Philippine public holidays?
Your staff in the Philippines will work Australian hours.
When you are at work, your offshore team are at work. Standard working hours are 9am to 6pm AEST (40 hours per week). Your offshore team will synchronise their working schedule with yours, which means that they will not work during Australian public holidays (unless you require them to) and will work during Philippine public holidays. There are twelve (12) Regular Holidays and nine (9) Special Holidays in the Philippines every year.
When there is a public holiday in Australia and your staff don't work, they will receive their standard pay rate. If they do work, they will receive double time.
When there is a public holiday in the Philippines, your staff will work and you will pay them a loading of between 30% (for special holidays) and 100% (for legal holidays) as prescribed by the Philippine Labour laws.
Where there is a public holiday in both Philippines and Australia (e.g. over Christmas, New Year and Easter periods), your staff will not work and you will pay them their standard pay rate. If they do work, then you will pay them double time.